Pal-Mac CSD Tech Help Center
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Have a tech issue?  We can help!

  1. If you are a teacher, faculty member or student - send an email using your Pal-Mac email to: techhelp@palmaccsd.org
  2. If you are a parent - just send us an email from whatever program you use to techhelp@palmaccsd.org
  3. Describe the problem you are having.
  4. That's it!

We use a program called HelpScout to manage our help requests.  You will get an automated response immediately letting you know a ticket was created.  We check it all the time so rest assured we will know about the issue.

If we determine a replacement device is necessary - see below for the location of our Tech Support Swap location.  Only place items in the drop-off box (pictured left) if instructed.  Only take replacement devices (pictured right) if given permission to do so.  You will also be given a number - be sure to only take that device or item as not doing so will prevent someone else from being able to have their problem fixed.
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IN ORDER TO GET HELP THE MOST IMPORTANT STEP IS TO EMAIL US at TECHHELP@PALMACCSD.ORG - due to the volume of requests please know we will get back to you as soon as we can!
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  • home
  • Network Status
  • Training Center
    • 🎁12 Days of Techtivus🎁
    • Innovation Resources
    • Using Your New Tech
    • Two-Step Authentication Setup
    • Accomodations for Students
    • iPads and Tablets
    • Sign in with Google
    • Printing
    • Extend or Duplicate Your Monitor
    • Virtu
    • Ipevo Document Camera
    • SchoolTool Training
    • MyLearningPlan.com
    • Google Apps Training
    • Product Badging and Certifications
  • Get Help Now!
  • Covid-19 Spectrum Free 60 Day Access
  • Request an App